All The Best’s COVID-19 safety plan

Dear Customers and Friends,

We are committed to supporting the health of our community, your pets, and our employees. Our stores are open to ensure that your pets have access to everything that they need.

As much as we love seeing you and your pets in our stores, we encourage you to consider using home delivery or shop online, pick up in-store options. We offer same-day delivery through Prime Now (just log on and scroll down to the All The Best logo) and Quick Pickup, our new shop online, pick up in-store service.

We ask that you please be patient with us as our stores may experience short staffing during this time.

Steps we’re taking to respond to COVID-19:

  • Continually disinfecting and cleaning all high-touch areas
  • Maintaining the recommended 6-foot social distancing in stores
  • Temporarily suspending the use of reusable bags and providing clean bags with each purchase
  • Removing carts and handbaskets
  • Wearing gloves when handling cash
  • Increasing the frequency of deep cleaning of stores and offices and tracking with logs
  • Encouraging frequent hand washing and excellent hygiene habits from employees
  • Supporting employees’ choice to stay home if feeling ill or symptomatic
  • Requesting those support staff who can work from home, do so
  • Paying daily bonuses to all customer-serving team members
  • Discontinuation of events, group meetings, and trainings
  • Emergency preparedness plans in place if stores or offices are exposed

COVID-19 and your pet

The CDC has helpful information on COVID-19 and your pet, which we encourage you to read.  See select excerpts below:

At this time, there is no evidence that companion animals including pets can spread COVID-19. However, since animals can spread other diseases to people, it’s always a good idea to wash your hands after being around animals.

As we learn more, we will continue to keep you informed.

Coronavirus and Your Pets: What We Know

Should you be worried about the coronavirus affecting your pet, or your pet passing it to you?

In short, no.

“The threat that the virus causing COVID-19 could sicken pets and spread between them and their owners is extremely low”, veterinarians say.

We can rest easy knowing that there is little to no evidence that the recent spread of Coronavirus (COVID-19) affects our furry family members.

Will the Coronavirus infect my pet?

No. As of March 1, no animals in the United States have been identified with the virus and currently, there is no evidence that a dog or other companion animals can contract or spread the disease among themselves or humans, says the CDC.

What about the dog in Hong Kong? What does that test result mean for me and my family?

Background: Concerns about pet illness with COVID-19, and spread between owners and their animals emerged on Feb. 28, when Hong Kong health authorities announced that a dog belonging to a woman sick with COVID-19, also tested “weak positive” for the new coronavirus. The dog has not exhibited any symptoms and is currently quarantined to be tested further. The plausible reason behind the “weak positive” is environmental contamination.

Per the CDC, “there is [currently] no evidence that companion animals including pets can spread COVID-19.”

How can pet owners keep their animals and families safe?

Simply follow the CDC’s recommendation on preventative measures:

  • Wash your hands often with soap and warm water for at least 20 seconds, including after handling your pet or his food.
  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose, and mouth.
  • Stay home if you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.

Unless you feel unwell, the CDC does not recommend wearing a facemask (and we certainly don’t recommend putting a facemask on your pet).

If you prefer to avoid interactions or large crowds until more is known, we do have local delivery through Amazon Prime Now. Just log on to your account and scroll down to the All The Best graphic.

While the CDC and veterinarians are still learning about the Coronavirus, their current advice is straight-forward: wash your hands often and stick to your usual, happy routine.

Cats need to eat a moist diet

Today’s house cat is a descendant of a small desert wild cat. With little available water and a “dipstick” tongue ill-adapted to efficient drinking, they primarily obtained moisture from their juicy prey and went long periods without drinking.

Our modern-day feline companions still have a low thirst drive. Until recently, they spent most of their time outdoors, catching mice and other small prey. The rapid transition to indoor life has left them without opportunities to “eat their water.” Cats who are fed a dry diet only exist in a constant state of mild dehydration. Although cats may visit their water dish regularly, to keep them in optimal health, we need to feed them a diet high in moisture.

Benefits of adding more moisture to your cat’s diet:

• Better breath
• Smaller stool
• Less shedding
• Better weight control
• Healthier urinary tract and kidneys
• Friendlier temperament

The average 8-pound cat needs one cup of water per day (16 tablespoons)

• Kibble provides 1 tablespoon per day
• Raw or canned food provides 1/2 to 7/8 cup per day

Add more moisture to your cat’s diet by:

• Adding a little wet food to your cat’s diet
• Switching your cat to canned or raw food
• Offering moist treats

Stop in any store to ask an All The Best pet care specialist for more tips and suggestions!