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Contact Us

Online orders

If you have a question about ordering online, email us or call us Monday–Friday 9:00 AM–5:00 PM Pacific Time at 206-529-8000, option 1.

Store experience

To send us feedback about your experience in one of our stores, click here to email your compliment, concerns, or comment.

Local nonprofit donations

If you wish to request a donation, click here.


If you would like to contact us about advertising or marketing, click here.

Product Review Request

If you’re a vendor wishing to contact us about a product, click here.

Other Feedback

For all other inquiries, please use the form below.

We cannot provide veterinary advice

Please note, we cannot provide health recommendations for individual animals and we are not veterinarians. Please contact your dog or cat’s veterinarian with any health concerns you may have.