You can email orders@allthebestpetcare.com or call 206-529-8000 during business hours (Pacific Time).
When setting up an account, Word Press requires a highly secure password. If your password is not strong, you will receive a message that says “Create account password is a required field.” The password should be at least twelve characters long. To make it stronger, use upper and lower case letters, numbers, and symbols like ! ” ? $ % ^ & )
Orders are shipped by the next business day. For orders under a pound, we ship using USPS First-Class Mail® Parcel service (2-5) days. For orders over a pound, we ship via USPS Parcel Select® Ground service (2-9 days). You will receive an email with a tracking number the day your order is shipped.
We ship to the USA only, and are not able to ship to Alaska or Hawaii. If you have questions about this, email orders@allthebestpetcare.com
Shipping is $5 flat rate per order, and orders over $50 receive free shipping.
Orders move to processing within 30 minutes, so you cannot cancel after that time.
Coupons and gift cards are valid in stores only.
No, only in-store purchases accrue Healthy Rewards points.