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Frequently Asked Questions

What products and services do you offer?

We carry a thoughtfully chosen selection of all-natural pet foods, supplements and treats, along with toys, grooming tools, carriers and other gear for dogs and cats. In addition we host anesthesia-free dental cleaning for pets and rescue cats and kittens for adoption at most of our stores.

Do you offer grooming services?

No, All The Best Pet Care does not offer professional grooming services, but we have community resource binders in each store that may be of value in finding a groomer in your neighborhood.

What methods of payment do you accept?

All The Best Pet Care accepts American Express, MasterCard, Visa, debit cards and cash.

How much should I feed my pet?

Just as eating amounts vary from person to person, eating amounts vary from pet to pet. Most pet foods have a feeding guide on the package to help you determine the proper amount to feed your pet. However, the feeding guide is intended only as a starting point. It’s critical to your pet’s health that his or her physical condition be monitored regularly and the feeding amount adjusted as needed. Activity levels and age can alter how much you feed your pet.

My dog has dry itchy skin. He occasionally gets rashes, bumps and hot spots. What can I do?

This is the single most common question we get! We believe most skin problems can be corrected or controlled through good nutrition. Some dogs react negatively to ingredients commonly found in commercial pet foods. Choosing a food that avoids trigger ingredients and supplementing with digestive enzymes and essential fatty acids (EFAs) can produce great results. While we are not veterinarians and cannot treat your pet for any disease, we have 25 years of experience in seeing what has worked for other animals. Stop by and speak with one of our pet care specialists.

Why does All The Best Pet Care refer to its foods as natural?

Good question. We have moved away from that word because there is no true legal definition of “natural”, and even a Twinkie contains a majority of ingredients that come from natural sources. On top of that, so many inferior products bill themselves as natural, including foods we would never use ourselves, that the term has no real descriptive value. We prefer the term “biologically appropriate”.

Our standard for a pet food is that it contain only wholesome ingredients fit for human consumption, without by-products, artificial flavorings, colorings or preservatives, and that the protein come mainly from high quality animal sources and not from low quality protein fillers like wheat, corn or soy.

What does “biologically appropriate” mean?

That refers to food that is most in keeping with what a dog or cat as a carnivore would eat to maintain optimum health, given the very different way they metabolize food from humans. In broad terms, a biologically appropriate diet is high in animal-derived proteins, moderate to high in animal fats and low in carbohydrates. The feline diet should also be high in moisture, as cats are poor supplemental water drinkers.

The majority of dogs and cats in our culture eat grain-based dry foods containing poor quality proteins and over 50% carbohydrates, wreaking havoc with their health and leading to many medical problems, including obesity, diabetes, kidney failure and shortened lifespan. But many of these effects are reversible if you catch it in time and switch to a healthy, varied and biologically appropriate diet. Miracles can occur with a change of food!

Are all your products AAFCO approved?

Another good question. AAFCO (American Association of Feed Control Officials) is a private advisory body that has set minimum standards for pet food in regard to protein, fat, vitamins and minerals. Pet foods can carry an AAFCO statement on their labels if their formulations conform to these standards, and almost all do. The trouble with AAFCO standards, from our point of view, is that they are so low that is it possible (and common) that a food carry an AAFCO statement and do a very poor job of sustaining a dog or cat. One huge pitfall with AAFCO standards is that it mandates a minimum quantity of protein and fat, for instance, without making any requirement for quality or digestibility. In that scenario, you could have a pet food that uses shoe leather for protein and motor oil for fat, both of which are indigestible by dogs and cats, but it could carry an AAFCO statement. That, in a nutshell, sums up why dogs and cats are often so unhealthy—too many pet foods contain agricultural waste products like corn gluten meal, animal by-products and chemically stabilized fats.

Don’t I need to feed dry food to keep my pet’s teeth clean?

Absolutely not!. That is a myth, plain and simple. Dry food does not clean a dog or cat’s teeth any more than eating pretzels cleans our teeth. In fact, the starchy material in dry foods tends to collect around the gums, feeding the bacteria that turn soft plaque into hard tartar deposits. Other than brushing your pet’s teeth daily (and who has the time?), we know of three ways to keep teeth clean for life—use a tartar-preventing natural supplement (especially good for cats), feed a raw food diet (no starches), or give raw meaty bones at least twice a week. They are Nature’s toothbrushes. And the floss.

My dog is scratching. How do I know if she has fleas?

Not every itchy animal has fleas! Many dogs that start scratching in warm weather have seasonally triggered allergies that can be helped with special allergy foods, digestive enzymes, and other supplements. To check for the presence of fleas, comb around the groin area and base of the tail for dogs, and around the neck for cats. A flea comb has very finely spaced teeth to capture live fleas and the tiny egg sacs that cling to the hair. Even if you don’t see any fleas, you may find flea dirt, black specks of digested blood that fleas excrete on your pet. Flea dirt indicates the presence of fleas, and leaves a tell tale red trail as it dissolves when you dip the comb in a glass of water after combing.

Does All The Best Pet Care carry Frontline or Advantage?

No, and we do not recommend topical pesticides except in urgent situations or full out infestations. Certainly not as an ongoing preventative, as there are many documented illnesses and deaths with these dangerous poisons. There are effective nontoxic methods of removing fleas from your animal and your environment, and even a healthy food supplement that deters fleas by changing the scent of the skin. These methods take about a month to kick in but they really work, and ultimately are far more successful than the chemical alternatives.

Diet alone plays a surprisingly large part in flea-proofing your pet, so don’t overlook the importance of feeding high quality food, including some immune-building raw foods.

Why does your selection of foods seem more expensive than foods at the grocery store?

All The Best Pet Care carries only foods made with the highest quality ingredients, and quality costs more. They are more nutritionally dense, however, with lower feeding levels and less waste out the back end. Even if that were not the case, good food is a sound investment in your pet’s future, resulting in fewer vet bills, longer life and greater happiness. A healthy diet is truly the best preventative medicine!

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